Medical Office Receptionist

The Medical Office Receptionist will be a key point of contact responsible for smoothly managing front desk operations in a high-volume specialty clinic. This role demands excellent organizational and communication skills to ensure efficient patient check-in, appointment coordination, and assist with billing and coding tasks using specific EHR system.

Responsibilities

• Manage patient check-in and appointment scheduling for over 50 daily patients
• Handle incoming phone calls and provide excellent customer service
• Perform accurate data entry and verify insurance information
• Assist with billing and coding tasks as needed
• Utilize electronic health records (EHR) software (e.g., Epic, Cerner) efficiently

Preferred Qualifications

• High school diploma or equivalent
• Familiarity with medical terminology and electronic health records (EHR)
• Experience with appointment scheduling software
• Strong customer service and effective communication skills
• Ability to multitask in a fast-paced environment
• Proficient in data entry and insurance verification

Our Mission
To promote ongoing improvement in community health by providing cost-effective, quality medical care that is accessible to everyone in our community. We care about the overall health of our patients and seek to address all of their needs.