Front Desk Administrator (Onsite Condominium)

• Provide exceptional customer service to residents, guests, and vendors
• Serve as the primary point of contact for resident inquiries, concerns, and service requests
• Handle and resolve escalated issues in a professional and timely manner
• Enforce HOA rules, policies, and building procedures with consistency and discretion
• Coordinate visitor access, package handling, deliveries, and move-in/move-out processes
• Maintain accurate logs for visitors, incidents, packages, and resident communications
• Collaborate with property management, maintenance, and security teams
• Monitor lobby and common areas for cleanliness, safety, and compliance
• Assist with amenity reservations and community communications
• Coordinate with vendors and service providers as needed
• Ensure front desk operations align with HOA standards.

dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members.