Moderator / Receptionist / Front Desk

We are seeking a Moderator / Receptionist / Front Desk professional to support research sessions with recruited participants from the general public.

Responsibilities

• Facilitate research sessions with recruited participants.
• Welcome and check in participants and provide front-desk support.
• Guide participants through interviews and testing while following client protocols.
• Collect accurate and unbiased data.
• Ensure participant safety, privacy, and a professional experience.
• Follow all security and data-handling guidelines.
• Ensure collected data is delivered efficiently and meets project quality expectations.

Qualifications

• Previous experience in moderation, reception, front desk, customer service, research support, or a similar role.
• Strong communication and interpersonal skills.
• Professional and welcoming demeanor.
• Ability to follow detailed procedures and client protocols.
• Strong attention to detail.
• Ability to work onsite in Sacramento, CA.
• Immediate joiners strongly preferred.