HQS Violations Coordinator

Duties and responsibilities:

· Maintaining units under Housing Quality Standards

· Create upcoming HQS Inspections calendar.

· Generate work orders for failed Inspections

· Administering notices, and scheduling appointments with residents

· Maintaining and tracking of completion of repairs with supers and managers

· Daily communication with the agencies and residents.

· Maintaining tracking sheets among other HQS compliance related work, ensuring it is update as needed.

Requirements/Qualifications:

· Management / Leased housing experience

· Responsible for clerical duties such as organizing, filing, photocopying, faxing, etc.

· Answer telephones, take messages, and communicate with internal and external partners/individuals with the utmost customer service.

· Manage all incoming and outgoing mail/correspondence.

· Verbal and written communication skills and proficiency.

· Technology savvy and familiar with e-mail systems.

· Ability to maintain confidentiality when dealing with sensitive information.

· Responsible for maintaining paper and electronic records.

· Track office supply inventory and order supplies when needed.

· Work on special projects or providing extra support to other teams.

Skills/Qualifications

· Ability to work effectively with minimum supervision in a fast-paced, high-volume office, and appropriately set priorities and exercise independent judgment.

· Strong interpersonal, customer service and communication skills

· Must be proficient in Microsoft Excel, Word, and Outlook.

· Ability to multitask

· Bi-lingual (English-Spanish) required.

*Wavecrest Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Wavecrest Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Wavecrest Management Team Ltd. is a full-service management company which began operations in 1979. Wavecrest Management is proudly family owned and operated alongside employees who are truly cared for. Wavecrest manages multiple properties across all boroughs in New York City and is continuously growing at a persistent rate.