Hospital Liaison - Durable Medical Equipment (DME) SR2026

• Position: Hospital Liaison – Durable Medical Equipment (DME)
• Location: Hiawatha & Cedar Rapids, IA (On-site)
• Employment Type: Permanent, Full-Time
• Schedule: Tuesday – Saturday, 8:30 AM – 5:00 PM

Position Summary

We are seeking a customer-focused Hospital Liaison to work directly within a hospital environment in the Hiawatha and Cedar Rapids area. This role serves as the crucial connection between hospital discharge teams and durable medical equipment (DME) / respiratory care services.

You will work directly alongside case managers, social workers, nurses, physicians, patients, and caregivers to ensure patients have the equipment, education, and support required for a safe transition home.

Key Responsibilities

• Discharge Coordination: Collaborate with hospital case managers, social workers, nurses, and discharge planners to coordinate respiratory and DME services for outgoing patients.
• Patient & Caregiver Education: Educate patients and caregivers on proper equipment operation, safety, and routine maintenance prior to leaving the facility.
• Equipment & Logistical Support: Ensure timely delivery and setup of respiratory and durable medical equipment; resolve urgent equipment needs and troubleshoot basic service concerns.
• Administrative & Insurance Documentation: Maintain accurate referral forms, insurance verification documentation, delivery tickets, and activity records.
• Relationship Management: Serve as a trusted resource for hospital personnel regarding available services, representing the organization professionally at hospital meetings and healthcare events.
• Field Visits (Occasional): Travel to patient homes for equipment setup and follow-up when required.

What We Offer

• Work-Life Balance: Permanent full-time schedule (Tuesday–Saturday) with no on-call responsibilities.
• Direct Clinical Impact: Work on-site where discharge decisions happen, making a tangible difference in patient care transitions.
• Collaborative Environment: Daily interaction with dynamic hospital case management and clinical teams.

Required Qualifications

• High school diploma or GED required.
• Valid driver’s license with a clean driving record.
• Ability to safely lift, load, and transport equipment weighing up to 65 pounds.
• Compliance with applicable hospital safety, infection control, and respiratory protection requirements.

Preferred Qualifications & Skills

• Experience in hospital, clinic, DME/home medical equipment, patient service, or healthcare coordination settings.
• Familiarity with medical terminology, medical records, and insurance reimbursement processes.
• Excellent customer service, relationship-building, and interpersonal communication skills.
• Ability to manage multiple patient discharge needs simultaneously in a fast-paced environment.
• Proficiency with Microsoft Office (Outlook, Word, Excel) and electronic health record systems.

Urgent hiring, apply soon.

To know more about us visit- https://www.techlinksystems.com/

TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal.

We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness.