Radiology Technologist

Customer Service Orientation:

• Demonstrates professionalism, courtesy and a helpful attitude towards patients
• Proactively provides material and information to support patient care and workflow
• Is responsive to patients
• Collaborates with team members and other staff as needed to assist patients
• Is approachable by all staff

Team Orientate:

• Establishes and maintains positive, professional working relationships 
• Proactively and directly resolve conflict situations demonstrating courage and professionalism
• “Think Team First” Mentality 
• Actively supports team needs by assisting other departments
• Is constructive not destructive

Initiative and Problem Solving:

• Volunteers for new projects or department initiatives
• Undertakes self-development activities
• Seeks increased/ different responsibilities 
• Generates innovative solutions for improving work
• Implements solutions to solve problems
• Takes initiative to act after training and applies learned skills without ongoing direction
• Recognizes when support is needed and appropriately seeks assistance
• Is self-motivating, self-aware and self-disciplined
• Takes ownership, is accountable

Job and Work Knowledge:

• Shows competence in required job skills and knowledge
• Requires minimal supervision
• Exhibits the ability to learn and apply new skills
• Follows all job-related protocols 

Essential Job Functions:

• Provides compassionate, patient-centered care
• Consistently obtains high-quality x-ray images
• Contributes to all aspects of the imaging process: order verification, body part identification, console operations, provider protocol knowledge, efficient positioning instructions etc.
• Patient Safety: locking wheelchairs, patient transfers, etc.
• Demonstrates proficiency in Epic by verifying imaging orders, updating exam status, utilizing media manager, routing documents, and searching for patient related information etc.
• Burns, imports, and manages imaging CDs per company policy
• Utilizes universal precautions
• Adheres to confidentiality policies 
• Demonstrates a thorough understanding of department workflow and electronic image retrieval processes
• Promotes a supportive and welcoming learning environment for students by mentoring during exams, completing competencies and daily evaluations, etc.
• Technology Utilization: Epic, Outlook, Microsoft Word, Microsoft Excel, POA Intranet, PACS, various imaging sharing platforms

Communication:

• Is honest, straight forward and communicates with people professionally and directly
• Communicates clearly, honestly and directly with radiology technologists, providers, management and clinic staff
• Efficiently communicates patient positioning instructions
• Informs team of changes in patient status, workflow delays or scheduling changes as needed
• Clearly and effectively expresses ideas both verbally and in written
• Selects and uses appropriate communication methods based on the situation and the audience

Quality:

• Get things done – thoroughly and accurately
• Seeks opportunities to improve processes/ quality 
• Demonstrates mature and professional judgement
• Consistently produces diagnostic-quality images that meet clinical standards
• Applies feedback to improve performance
• Is respected, trusted, positive and passionate about their work

Planning and Organization:

• Prioritizes tasks to maintain productivity 
• Uses time efficiently and seeks improved methods to complete existing duties
• Appropriately utilizes downtime to support Epic work queues
• Adapts to and integrates change in workflow or process smoothly with minimal disruption
• Works in an organized manner, maintaining accuracy and attention to detail