ServiceNow Nuvolo Developer - 0909 MC #1

ServiceNow Nuvolo Developer

Location: Gaithersburg, MD
Work Arrangement: Primarily On-Site
Duration: 1 Year
Schedule: Monday–Friday, 8:30 AM–5:00 PM
After-Hours: Occasional after-hours support may be required

Position Overview

NIST is seeking a hands-on ServiceNow Nuvolo Developer to support the development, configuration, integration, testing, deployment, upgrades, and production support of its Nuvolo environment.

This is a developer-focused position, not a standard ServiceNow Administrator role. The ideal candidate must have direct hands-on experience implementing and configuring Nuvolo on the ServiceNow platform, along with strong ServiceNow development, scripting, integrations, workflows, data migration, and enterprise asset/facilities management experience.

Key Responsibilities

• Customize, configure, develop, and maintain Nuvolo applications on ServiceNow.
• Develop complex JavaScript and GlideScript solutions.
• Build and maintain Business Rules, Client Scripts, Script Includes, and UI Actions.
• Develop solutions supporting facilities data and enterprise asset lifecycles.
• Customize Service Portal components, forms, views, and portals using HTML/CSS.
• Configure ACLs, User Criteria, data separation, and support-group routing.
• Develop inbound and outbound integrations using REST and SOAP APIs.
• Build APIs connecting Nuvolo/ServiceNow with external enterprise systems.
• Develop ETL pipelines and use ServiceNow Import Sets for legacy asset data migration.
• Configure workflows for preventive maintenance, inventory, financial management, and facilities service requests.
• Support testing, deployment, upgrades, troubleshooting, and production support.
• Develop reports, operational metrics, gauges, and executive dashboards.
• Maintain technical, troubleshooting, and status documentation.
• Analyze business requirements and translate them into effective ServiceNow/Nuvolo solutions.

Required Qualifications

• 3+ years of ServiceNow application development and implementation experience.
• Direct hands-on Nuvolo implementation and configuration experience — REQUIRED.
• Strong ServiceNow development and scripting experience.
• Strong proficiency in:
  • JavaScript
  • GlideScript / ServiceNow scripting
  • HTML
  • CSS
• Hands-on experience with:
  • Business Rules
  • Client Scripts
  • Script Includes
  • UI Actions
  • Service Catalog / Catalog Items
  • Service Portal
  • Import Sets
  • ACLs
  • User Criteria
  • Flow/Workflow automation
  • Reporting and Dashboards
• Hands-on experience with REST APIs, SOAP Web Services, and enterprise integrations.
• Experience with ETL, data migration, asset data, and data synchronization.
• U.S. Citizenship is mandatory.

Preferred Experience

• Nuvolo Connected Workplace
• Nuvolo Enterprise Asset Management (EAM)
• Facilities Management
• Enterprise Asset Management
• CMMS / Work Management
• Preventive Maintenance
• Asset Lifecycle Management
• Materials / Inventory Management
• ServiceNow ITSM / CSM
• ServiceNow App Engine
• IntegrationHub
• Flow Designer
• Performance Analytics
• ServiceNow Government Community Cloud
• Federal government or NIST environment experience
• ServiceNow/Nuvolo upgrade experience
• Mainframe modernization
• APIs and hybrid cloud integrations

Preferred Certifications

• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist (CIS)