Health Plan Communications Specialist

Senior Healthcare Communications Specialist

(Official Title: Health Engagement Specialist Senior)

Location: Austin, TX

Schedule: Full-Time | Onsite

Compensation: $35.48 - $39.02/hour

Our client, a large healthcare benefits organization serving public-sector employees, is seeking an experienced communications professional to support healthcare engagement, communications strategy, stakeholder outreach, content development, vendor collaboration, and communications analytics.

This role is ideal for someone with a communications, marketing, public relations, engagement, or outreach background who has experience working within healthcare, healthcare-adjacent, insurance, pharmacy, employee benefits, public health, healthcare providers, healthcare systems, or related industries.

The successful candidate will be able to quickly understand healthcare and benefits-related concepts, translate complex information into clear communications, manage multiple projects, and collaborate effectively with vendors and stakeholders.

Key Responsibilities

• Develop and execute communications and engagement strategies supporting healthcare programs and organizational goals.

• Create, edit, and manage presentations, communications materials, newsletters, reports, website content, emails, and stakeholder-facing communications.

• Translate complex healthcare, insurance, pharmacy, and benefits-related information into clear, actionable messaging for diverse audiences.

• Manage communications projects from concept through execution, coordinating timelines, stakeholders, approvals, and deliverables.

• Work closely with vendors, including healthcare, insurance, pharmacy, and related service providers, to review communications, coordinate deliverables, and ensure alignment with organizational objectives.

• Analyze engagement metrics, survey feedback, communications performance, and stakeholder data to identify opportunities for improvement.

• Create reports, dashboards, and presentations that communicate program effectiveness and audience engagement.

• Support communications governance, process improvements, and workflow management initiatives.

• Assist with webinars, training sessions, meetings, conferences, presentations, and stakeholder outreach efforts.

• Serve as a trusted communications partner to internal teams, stakeholders, vendors, and leadership.

Qualifications

• Bachelor's degree in Communications, Marketing, Public Relations, Healthcare Administration, Public Health, Business, Journalism, Public Administration, or a related field preferred.

• Five (5)+ years of professional experience in communications, marketing, public relations, stakeholder engagement, outreach, content development, project coordination, or related fields.

• Experience working within healthcare, healthcare-adjacent industries, insurance, pharmacy, employee benefits, healthcare systems, public health organizations, healthcare providers, nonprofits, government agencies, or other regulated environments strongly preferred.

Required Skills

• Exceptional written and verbal communication abilities.

• Strong content development, editing, and storytelling skills.

• Experience creating PowerPoint presentations and stakeholder-facing materials.

• Experience working with multiple stakeholders and external vendors.

• Ability to translate complex technical, healthcare, insurance, or business information into clear communications.

• Experience analyzing engagement metrics and measuring communication effectiveness.

• Advanced Microsoft Office skills, including Word, Excel, Outlook, and PowerPoint.

Our client has an amazing opportunity for professional growth!