Customer Service Representative/Teller

Role and Responsibilities:

1. Demonstrates a positive attitude.
2. Excellent customer service skills.
3. Cashes checks; accepts deposits and loan payments and safety deposit rent; sells Official Checks, completes CTRs as needed; and takes check orders.
4. Opens consumer and business accounts.
5. Balances debit cards daily.
6. Assist back up for ATM balancing daily.
7. Works courier schedule daily.
8. Assist with backup vault duties.
9. Complies with CIP requirements. 
10. Possesses a helpful attitude with co-workers and customers.
11. Has prompt and regular attendance.
12. Uses RevQ daily and completes the tracking information.
13. Seeks expanded deposit and loan relationships with customers.
14. Maintain prompt and regular attendance.
15. Demonstrate a positive, helpful attitude with co-workers and customers.
16. Strives to improve efficiency in his/her work area through cost savings.
17. Perform other duties as assigned.
18. Completes all training assigned by HR, IT, Compliance, BSA, and supervisor on a timely basis.
19. Follows IT Security Policies and Procedures, including the diligent reporting of phishing emails. 

Qualifications and Education Requirements

Preferred Skills:

Physical Requirements: