Customer Service & Pricing Coordinator

Schedule: Full-Time, Monday–Friday

We are seeking an organized and detail-oriented Customer Service & Pricing Coordinator to support the Sales team with customer pricing, quotations, order support, and day-to-day customer communication.

This is a customer-facing support position, not an outside sales role. The ideal candidate is comfortable working with customers, numbers, pricing, manufacturing information, and multiple priorities.

Responsibilities

• Review and price customer orders using approved pricing
• Prepare customer quotations and maintain accurate pricing information
• Identify missing, outdated, or incorrect pricing
• Communicate pricing updates and quote information to customers
• Respond to questions regarding pricing, quotes, order status, lead times, and expedite requests
• Read basic manufacturing drawings and part information for quoting
• Assist with customer prequalification forms, questionnaires, and commercial documentation
• Coordinate with Sales, Operations, and other departments to obtain information
• Support annual pricing reviews and approved price increases
• Maintain organized customer, pricing, and quotation records
• Learn company pricing methods and progressively take ownership of routine quoting

Qualifications

• Previous customer service, inside sales support, quoting, estimating, or manufacturing experience preferred
• Strong computer and organizational skills
• Excellent attention to detail
• Professional phone and email communication
• Ability to read basic manufacturing drawings and part information
• ERP or quoting-system experience preferred
• Ability to manage multiple quotes and customer requests at once
• Comfortable working with customers and internal departments to resolve questions

The ideal candidate is calm, responsive, organized, detail-oriented, and eager to learn industrial pricing and quoting.

About us:

Express works with job seekers to help find the right job for their skills and experience. We have a variety of jobs available, including full-time, part-time, and temporary positions. As one of the leading staffing companies in Houston, we’re ready to help you take the next step in your career.

Express Employment Professionals is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and to hire and promote individuals solely based on their qualifications for the job.

In compliance with applicable federal, Texas and local law, employment decisions are based on business needs, job requirements, and an individual’s qualifications regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status. We do not tolerate discrimina