AR Administrative Support

Accounts Receivable (AR) Administrative Support

Location: San Antonio, TX
Schedule: Monday - Friday | 8:00 AM - 5:00 PM
Work Arrangement: Hybrid
Employment Type: Full-Time Temporary Contract Assignment
Duration: Approximately 90 Days
Important: This is a temporary assignment only and is not intended to convert to a permanent or temp-to-hire position.

Position Overview

We are seeking a highly organized and customer-focused AR Administrative Support Specialist to join our Accounts Receivable team. This role serves as a key liaison between customers and internal Collections teams, providing administrative support for customer inquiries, account assistance, payment-related requests, and accounts receivable operations.

The ideal candidate will be responsible for managing the Accounts Receivable inbox, evaluating incoming requests, determining appropriate next steps, and ensuring inquiries are routed efficiently to the correct team members. This position plays an important role in delivering outstanding customer service while supporting the effectiveness of the Collections team through strong communication, attention to detail, and proactive follow-through.

Key Responsibilities

Customer & Account Support

• Serve as the primary point of contact for the Accounts Receivable inbox.
• Review and manage incoming customer inquiries related to accounts, invoices, payments, and account support requests.
• Route inquiries to the appropriate AR or Collections team members and monitor progress through resolution.
• Maintain professional communication with customers and internal stakeholders to ensure timely responses.

Administrative & Collections Support

• Process routine customer requests, including:
  • Resending invoices
  • Providing W-9 documentation
  • General account support inquiries
• Support Collections team activities through administrative coordination and communication.
• Assist with Payment Portal inquiries and troubleshooting requests.
• Help track outstanding inquiries and ensure timely follow-up.

Accounts Receivable Operations

• Monitor and resolve matched and unmatched items within HighRadius.
• Assist with payment application investigations and account research.
• Support accurate documentation and record maintenance.
• Collaborate with team members to identify and resolve account discrepancies.

Communication & Coordination

• Partner closely with Collections, Accounts Receivable, and other internal departments.
• Ensure customer concerns are addressed promptly and professionally.
• Maintain detailed records of requests and resolutions.
• Effectively prioritize multiple tasks while meeting deadlines in a fast-paced environment.

Qualifications & Required Skills

• Strong organizational and time management abilities.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities simultaneously.
• High attention to detail and accuracy.
• Professional and customer-focused approach.
• Strong problem-solving and critical-thinking skills.
• Proficiency with Microsoft Office applications, including Outlook, Excel, and Word.

Preferred Qualifications

• Previous experience in these listed areas below:
  • Accounts Receivable
  • Collections Support
  • Administrative Support
  • Customer Service
  • Finance or Accounting-related environments
• Experience working with multiple systems and databases.
• Familiarity with payment processing platforms or HighRadius is a plus.

Why should you choose Manpower?

• Free training to upgrade your skills, including a free college tuition program
• Medical, dental, vision, 401k
• Weekly pay with direct deposit
• 24/7 Manpower customer care support
• Dedicated Career Partner to help you achieve your career goals
• Voted #1 best places to work by Glassdoor 2021

Are you Interested?

Stop your job search and apply today! A recruiter will be in touch within 24 hours.

Share this job with friends and family and earn dollars with every successful hire.

ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.