Role: Senior Business Analyst / Technical Project Manager
Location: Phoenix preferred - Will be mostly remote, with occasional visits to the office
Duration: 14 Months

What you'll do:

Serve as the primary contact for product and IT partners to ensure that resource demand is well documented along with cross domain dependencies as known, understanding program roadmaps and prioritization.
Actively manage BCAT PI readiness backlog; bridging intake and triage with time commitments and readiness to ensure continued cadence and focus, in alignment with workforce forecasting and planning.
Actively manage logistics of internal release board, ensuring a focus on outstanding product deliverables, carryover commitments and identifying associate/client impactful releases and internal communication needs.
Actively manage BCAT intake backlog ensuring timely assignment and understanding of the time commitments requested and key drivers. Assist in tactical prioritization in partnership with Product and Tech PLs.
From time to time, may be required to coordinate cadence and follow up on cross-team, large program time-sensitive defects, and team-specific warranty issues as applicable, with focus on key project showstoppers, helping to assess priority and understanding of client or associate impact.
Responsible for department focused roll up reporting and communication on key metrics pertaining to pipeline and priority items.
Tracking production release of all committed work across PIs
Maintenance of Product Catalog documentation
Assist in PDLC domain rollout
Assembly of opportunities and focus items for tactical improvements.
Provide thought-leadership on demand needs and insight on process improvement
Facilitate and drive issues resolution and retrospectives between stakeholders
Understand both business and technical dependencies between business areas and within systems that support or may be impacted by middle office functionality; upstream as well as downstream
Develop 'As Is' knowledge of platform systems and 'To Be' system solutions and flows
Assist CAT in handling complex, high-profile projects (across multiple domains, systems and stakeholders)
Adapt to changing priorities and managing of multiple tasks

What you have:

Strong critical thinking skills a must
Proven ability to build a strong partnership and trust with stakeholders
Strategic mindset to help drive product management decisions, governance, and long-term vision
Risk and issues management for domain level risks and interdependencies
Strong analytical and problem-solving skills - ability to quickly analyze data to identify key insights and apply them to the business, quantitative and qualitative analysis
Confidence in presenting both strategic and tactical vision to the team and management for both big-picture planning and day-to-day management of project goal
Understanding of cross-functional dependencies and how they impact project execution
Excellent communication, interpersonal, organizational and negotiation skills
Product and project management skills; business judgment, including ability to balance resources need, evaluate and address risks, and concisely articulate trade-off decisions
Strong orientation to clients, including ability to understand needs and apply this knowledge to product enhancements, online user experience, and communication content (internal and external)
Ability to analyze and communicate technology recommendations to business stakeholders
5-to-10 years' experience managing requirements for multiple large, complex and cross functional projects. Emphasis on systems, technologies, business process redesign, and knowledge of technical environments
7-10 years' experience in software development methodology (Agile Framework), preferred
Proven ability to write business requirements, including user stories, use case development and workflow documentation
High attention to detail and the ability to see things through from concept to implementation
Securities Industry/Operational background preferred, a focus on account open solutions
Prior working knowledge of JIRA or any related Scrum tools preferred
Competence in Microsoft Office tools including Outlook, Word, Excel, PowerPoint and Visio
Bachelor's degree or equivalent business experience

Senior Business Analyst / Technical Project Manager

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