Customer Service Representative (CSR)

Llano National Bank is seeking Customer Service Representatives (CSRs) to join our team at our new branch opening in Marble Falls, Texas. These individuals will be responsible for opening, closing and providing maintenance of new and existing customer accounts, processing various teller transactions and servicing loan customers as directed. The ideal candidates for this role will be able to handle various responsibilities in their day-to-day operations, be punctual and dependable, treat the bank's customers with the utmost respect and service and be team players!.

Objectives and Responsibilities of this role include:

• Provide setup and support for new accounts, online banking, debit cards and other services
• Handle monetary transactions including deposits, withdrawals, transfers, safe deposit box payments and loan payments
• Educating customers in the products and services we offer
• Assisting with support of loan customers and accounts
• Performing Teller duties by participating in the Saturday drive-thru rotation
• Working where needed within the branch
• Reporting to the Branch Manager

​Required skills and Qualifications:

• High school diploma or equivalent
• Basic math and computer skills
• Cash-handling experience
• Excellent communication and customer service skills
• Ability to pass background and credit check

Llano / Hill Country National Bank is a locally owned community bank with its main office located in Llano, Texas at 1001 Ford Street. We also operate three full-service branch offices: the Buchanan Dam branch, located at the intersection of State Highway 29 and RR 1431, Buchanan Dam, Texas; Hill Country National Bank branch, located at 1210 S. Water Street (US Hwy 281 South), Burnet, Texas; Hill Country National Bank branch, located at 400 Panther Drive, Marble Falls, Texas. In addition, Llano / Hill Country National Bank has an in-store bank branch in the Lowe's Market located at 104 W. Young (State Hwy 29 West), Llano, Texas.

Founded in 1983, Llano National Bank has had stable growth, and our progress over 40+ years is a reflection of the traditional values that exist in our board of directors, management, and staff. Since Llano National Bank's inception, we have been known for our friendly atmosphere and individual attention to our customers.