Program Coordinator

Direct Hire

Title: Program Coordinator

Location: Hybrid in College Park, MD area

Schedule: M-F, 8AM-5PM

Responsibilities:

• Coordinate day-to-day administrative activities for multiple education and training programs.
• Communicate regularly with participants, instructors and participating organizations regarding attendance, requirements, documentation, deadlines and program progress.
• Maintain accurate records, registrations, attendance, training hours and other required documentation.
• Monitor deadlines and deliverables and proactively follow up before issues become larger problems.
• Prepare, distribute, collect and track required program forms and documentation.
• Review records for accuracy and completeness and resolve missing or inconsistent information.
• Maintain program information within internal databases and electronic record keeping systems.
• Set up classes and program activities within internal systems.
• Generate invoices and assist with tracking outstanding payments and administrative follow-up.
• Support participant orientations, instructor preparation and other program activities.
• Prepare periodic reports for management regarding program status and other key measures.
• Assist with educational events and other organizational activities as needed.
• Identify opportunities to improve administrative processes, organization and efficiency.
• Provide general administrative and customer-service support to the team.

Qualifications:

• Experience within education, certification, training or other structured programs is preferred.
• Strong organizational skills with the ability to manage multiple deadlines and detailed documentation.
• Collaborative, approachable and comfortable working as part of a close-knit team.
• Comfortable proactively following up with stakeholders regarding requirements.
• Proficiency with Microsoft Suite and the ability to quickly learn new systems.
• Excellent written and verbal communication skills.
• Strong attention to detail and commitment to maintaining accurate records.
• Ability to identify potential problems early, troubleshoot issues and escalate when appropriate.
• Ability to manage multiple priorities with minimal supervision.

We’re Infinia Search. We’re a relationship-driven search firm that proves that talent, ambition, curiosity, and an infinite work ethic creates exponential results for our clients and candidates.