Auto Warranty Administrator – Excellent Benefits + 401(k) + PTO

6600 S Westnedge Ave., Portage, MI 49002

is seeking a detail-oriented, organized, and dependable Accounting Clerk / Warranty Administrator to join our team! This is a dual-role position that combines automotive accounting and warranty administration with general office support. The ideal candidate will enjoy variety in their workday, have strong administrative and organizational skills, and take pride in accuracy and attention to detail.

If you enjoy working in a fast-paced automotive dealership environment and want to be part of a professional, supportive team, we want to hear from you!

We are a family-owned and operated dealership that provides a professional and supportive workplace where teamwork, respect, and results go hand in hand. We expect excellence, reward performance, and strive to make every day productive and enjoyable.

• Process and submit vehicle warranty claims accurately and efficiently
• Review repair orders and warranty documentation for completeness and accuracy
• Verify warranty coverage and ensure repairs meet manufacturer requirements
• Communicate with technicians, service advisors, management, and warranty representatives regarding claims
• Track submitted claims and follow up on rejected, pending, or unpaid claims
• Maintain accurate records and documentation for all warranty transactions
• Ensure compliance with manufacturer warranty policies and dealership procedures
• Assist the general office with scanning documents, data entry, and other administrative tasks as needed
• Stay current on manufacturer warranty policies, procedures, and program updates
• Provide professional and courteous service to customers and internal team members

• Previous automotive dealership, accounting, warranty administration, or general office experience preferred
• Strong attention to detail and excellent organizational skills
• Excellent written and verbal communication skills
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Comfortable working with computers, dealership software, and digital documentation
• Strong problem-solving and follow-through skills
• Professional attitude and commitment to accuracy and excellent customer service
• Ability to work independently while contributing to a team environment

• Competitive pay based on experience
• Training
• Career growth and advancement opportunities
• Health and dental insurance
• 401(k) savings plan
• Paid time off
• Employee discounts on vehicles and service
• A positive and professional work environment

If you’re ready for a rewarding opportunity where no two days are exactly the same, apply today! At Cole Buick GMC, your skills are appreciated, your contributions matter, and your career can grow.