Assistant Branch Manager - Credit Union - New London, OH

Assistant Branch Manager

Ready to grow your leadership career while making a difference for employees, members, and your community?

Firelands Federal Credit Union is looking for an Assistant Branch Manager who enjoys developing people, building relationships, and creating a positive experience for both employees and members.

As an Assistant Branch Manager, you’ll work alongside the Branch Manager to support the day-to-day success of the branch while helping employees grow, strengthening member relationships, and ensuring our team delivers the exceptional service our members deserve.

What You’ll Do

• Support the Branch Manager with the daily operations and overall success of the branch
• Coach, develop, and support employees to help them grow and succeed
• Provide ongoing feedback, recognition, and guidance to team members
• Help create a positive, collaborative, and engaging work environment
• Build meaningful relationships with members and help identify solutions that support their financial needs
• Lead by example in delivering an exceptional member experience
• Assist with branch goals, performance expectations, staffing, scheduling, and operational needs
• Support training and development of new and existing employees
• Ensure branch activities follow Credit Union policies, procedures, and applicable regulations
• Step in to support the Branch Manager and team wherever needed

What We’re Looking For

We’re looking for someone who:

• Enjoys leading, coaching, and helping others succeed
• Builds strong relationships and communicates effectively
• Is comfortable providing feedback and having meaningful conversations
• Takes initiative and approaches challenges with a solution-focused mindset
• Can balance leadership, member service, and operational responsibilities
• Thrives in a collaborative, team-oriented environment
• Has previous financial institution, leadership, supervisory, or related experience
• Is excited about continuing to learn and grow professionally

Why Firelands FCU?

At Firelands FCU, our people are an important part of who we are. We believe in supporting development, recognizing contributions, and giving employees opportunities to make an impact.

As a not-for-profit, member-owned credit union, we believe in people helping people—and that starts with our team.

If you’re looking for an opportunity to grow as a leader, support an amazing team, and make a difference for our members and communities, we’d love to hear from you!

Apply today and grow your career with Firelands FCU.

What We Offer:

Firelands Federal Credit Union is always in search of service-oriented employees with great attitudes! We recognize the importance of investing in our employees and offer an excellent benefits package.

• Volunteer Time Off
• Credit Union Membership
• Competitive Salary 
• Paid Time Off
• Paid Holidays & Birthday
• Bereavement Pay
• 401(k) Retirement Plan
• Employer Paid Pension Plan
• Group Health Insurance 
• Prescription Card
• Dental and Vision Plan
• Flexible Spending Account / Health Savings Account
• Employer Paid – Group Life Insurance
• Employer Paid - Short Term Disability Insurance
• Employer Paid - Long Term Disability Insurance
• Tuition Reimbursement
• Gym Reimbursement