RV Resort Clerk

The RV Resort Clerk is responsible for providing excellent customer service while managing guest registrations, collecting fees, and maintaining the overall cleanliness and operation of the RV Resort. Key duties include checking guests in and out, filling propane tanks according to established procedures, operating the Micros POS system and cash register, handling cash and payment transactions, balancing cash drawers, and maintaining accurate records. The clerk is expected to build strong guest relationships through friendly and professional interactions, including learning guest names and preferences, greeting guests warmly, and providing information about resort services, amenities, nearby attractions, promotions, and special events. Additional responsibilities include reading electrical meters, stocking merchandise and guest supplies, maintaining inventory, adhering to safety guidelines, and performing other assigned duties. The position requires a strong team-oriented attitude, flexibility to work weekends, holidays, and irregular hours, and a commitment to Laguna Development Corporation’s core values, policies, and professional standards.

The role also includes extensive custodial and maintenance responsibilities, such as cleaning sales areas, restrooms, showers, laundry facilities, break rooms, windows, and parking lots, laundering linens, and removing trash. Candidates must be at least 18 years old, preferably possess a high school diploma or GED, and have relevant work experience. Proficiency with basic computer programs (Word, Excel, PowerPoint, Outlook), office equipment, and the Micros POS system is preferred, along with the ability to use propane-filling equipment. Physically, the position requires frequent standing, walking, hearing, talking, kneeling, and repetitive hand use, as well as the ability to lift up to 25 pounds and push or pull up to 50 pounds. Mentally, employees must regularly solve problems, make decisions, read, write, interpret data, organize tasks, and mathematically calculate propane levels. Work is performed both indoors and outdoors with exposure to extreme temperatures, noise, confined spaces, propane, gas, and diesel fumes. Additional requirements include passing a pre-employment drug and alcohol screening, a background check, and completing 40 hours of propane training to obtain certification.