Customer Service Call Center Representative
| Verified Pay check_circle | Provided by the employer$18 per hour |
|---|---|
| Hours | Full-time |
| Location | 1 coach way Jacksonville, Florida open_in_new |
Compare Pay
Verified Pay check_circleProvided by the employer$13.63
$18.00
$27.17
About this job
Job Description
Customer Service Call Center Representative
Location: Onsite in Jacksonville, FL 32216
Pay Rate: $18.00 per hour
Operation hours: 8:00 AM – 10:00 PM, Monday – Sunday
*Variety schedules available - Must work a weekend day
Training: 3 weeks paid training
Job Summary:
We are seeking friendly, detail-oriented Customer Service Representatives to assist with inbound calls regarding College Savings Plans. In this role, you will support parents, grandparents, and other individuals who have questions or need information about their savings plan options.
Responsibilities:
- Handle 60–80 inbound calls per day
- Provide accurate information and follow call scripts provided
- Deliver excellent customer service in a professional and courteous manner
- Accurately document call details and customer interactions
- Navigate multiple computer screens and systems effectively
Qualifications:
- Call center customer service experience
- Strong knowledge of MS Office and ability to use multiple screens
- Computer literate and comfortable learning new systems
- Detail-oriented with strong organizational skills
- Friendly, professional, and service-focused communication style
At Partners Personnel, we deliver more to every employee and client we serve. Our team of staffing industry experts is dedicated to helping our employees advance their careers while connecting our clients with the nation’s top talent. Experience the difference of staffing made personal at Partners Personnel.
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