Logistics Coordinator

We are looking for a detail-oriented Logistics Coordinator to support service operations and client scheduling in Geneva, New York. This contract position with permanent potential is ideal for someone who can balance customer communication, technician coordination, and administrative accuracy in a fast-paced environment. The person in this role will help ensure service visits and larger installation projects are organized efficiently while maintaining clear updates for both customers and internal teams.

Responsibilities:
• Review customer equipment needs to determine appropriate service support and next steps
• Document service observations and recommended improvements within customer records
• Arrange technician appointments and confirm scheduling details for service visits
• Coordinate travel plans for field technicians to support assigned work orders
• Partner with cross-functional teams to organize logistics for complex installation projects
• Communicate with outside vendors to align deliveries, timelines, and on-site requirements
• Provide timely updates to clients and technicians regarding schedules, changes, and service activity
• Maintain accurate technician calendars and keep scheduling information current• At least 3 years of experience in logistics coordination, service scheduling, or a related administrative role
• Strong ability to manage multiple priorities while maintaining accuracy and follow-through
• Experience supporting client communication in a detail-focused and responsive manner
• Proficiency with Microsoft Office 365 and general office software
• Solid data entry and recordkeeping skills with strong attention to detail
• Ability to coordinate across technicians, vendors, and internal teams effectively
• Background in administrative assistance, clerical support, or service operations coordination