Telecommunicator I and II / Police Department / Communications #9453

GENERAL STATEMENT OF JOB

About Us
The City of Cape Coral is the seventh largest city in Florida, has over 1,500 full-time employees, provides various career path opportunities, and offers a robust training and development program for improving current talents, developing new skills, and building effective business relationships.

Perks and Benefits

• Free city-paid employee health coverage, additional for spouse or family
• City Employee Health & Wellness Center for healthcare services
• 5 weeks Paid Time Off (sick & vacation)
• 11 paid holidays
• Pension plan
• City-paid life and long-term disability insurance
• Optional Vision and Dental Plans
• Tuition reimbursement
• Gym membership reimbursement
• And much more!

Minimum Qualifications

Telecommunicator I

Education and Experience

• High school diploma/GED.
• One (1) year of experience in computer use.

Licenses or Certifications

• Cape Coral Police Department 911 Public Safety Telecommunicator training program certificate within six (6) months of hire or promotion.
• Florida Public Safety Telecommunicator certificate within six (6) months of hire or promotion.
• FCIC/NCIC certificate within six (6) months of hire or promotion.

Telecommunicator II

Education and Experience

• High school diploma/GED.
• Two (2) years of experience in computer use.

Licenses or Certifications

• Cape Coral Police Department 911 Public Safety Telecommunicator training program certificate within six (6) months of hire or promotion.
• Florida Public Safety Telecommunicator certificate within six (6) months of hire or promotion.
• FCIC/NCIC certificate within six (6) months of hire or promotion.

• Monitors police and fire channels, receives and evaluates calls for police and fire service, and properly dispatches calls for emergency and non-emergency situations.
• Acknowledges and records status of all units transmitting by frequency, and checks the status of all traffic stops in reference to officer safety.
• Monitors Teletype and incoming FAX messages as they are received and enters data received.
• Maintains communications with unit personnel in the field, and provides information to assist, i.e., criminal histories, driver's license status, stolen vehicles, wanted persons.
• Researches information for unit personnel as requested.
• Monitors security cameras and controlled access areas of building and fire alarms.
• Perform other related duties as required.

Please review the full job description by clicking on the link below. To apply for this position, click on the "Apply" button located in the top right corner of the job description window.



An Equal Opportunity Employer and Drug-Free Workplace