Warehouse Coordinator/Logistics Coordinator/ Pay Rate : $21/hr

Actual Job Title: Office Services Coordinator 1

Location: 850 W Rio Salado Parkway, Suite 100, Tempe, AZ 85281

Shift: Monday - Friday, 7:00 AM - 4:00 PM

Summary:

• Supports the Field Assurance Lab with receiving, documenting, storing, and disposing of returned medical product complaint samples.

• Coordinates domestic and international sample return kit shipping, kit assembly, supply inventory management, and warehouse pickups/drop-offs.

• Processes image/video review tasks using TrackWise queries while maintaining strict adherence to Good Documentation Practices (GDP) and Good Laboratory Practices (GLP).

Responsibilities:

• Document medical complaint samples received in the Field Assurance Lab for evaluation purposes.

• Support daily domestic and international sample return kit requests, assemble kits, and handle warehouse pickups and drop-offs.

• Ensure accurate and timely shipping of sample return kits, track shipping inventory, and order supplies through approved vendors.

• Run queries in TrackWise to capture, process, and track image and video review requests.

• Record preliminary and sample analysis results using Good Documentation Practices (GDP).

• Maintain biosafety Good Laboratory Practices (GLP), clean work areas, and proper storage/disposal of complaint samples according to procedures.

• Escalate unexpected laboratory or sample issues to the Supervisor or Manager in a timely manner.

Required Skills and Competencies:

• Software & Communication: Proficient in MS Office suite; strong written and verbal communication skills.

• Quality & Detail: Detail-oriented with basic problem-solving skills and the ability to strictly follow procedures and regulatory guidelines.

• Immunization: Must provide proof of Hepatitis B vaccination series, be willing to undergo the Hep B series, or sign a declination waiver.

• Preferred: Familiarity with FedEx shipping systems, previous warehouse experience, or prior experience in a medical device (GMP) / laboratory setting.

Education and Experience:

• High School Diploma, GED, or equivalent is required.

• Associate Degree (AA) or equivalent relevant experience is strongly preferred.

• 0 to 5 years of relevant experience.

Additional Information:

Physical Demands: Requires the ability to lift up