Donor Care Specialist - Hyannis, MA - SC26-11964

Job Title: Donor Care Specialist I
Location: Hyannis, MA
Job Type: Contract
Pay: $25 - $28/hr
Shift: Rotating Days | 6:00 AM–2:00 PM, 7:00 AM–3:00 PM, 8:00 AM–4:00 PM, 9:00 AM–5:00 PM, 10:00 AM–6:00 PM, or 11:00 AM–7:00 PM

Position Overview

We are seeking an experienced Donor Care Specialist I to perform donor screening, blood collection, therapeutic phlebotomy, and donor care activities while maintaining safe and compliant blood collection practices.

Required Qualifications

• High School Diploma or GED required.

• Prior phlebotomy experience required.

• BLS certification required.

• National Phlebotomy Certification or completion of an accredited phlebotomy program preferred.

• Blood donor collection experience preferred.

• Strong communication, organizational, and interpersonal skills.

• Ability to work independently and efficiently in a fast-paced environment.

• Proficiency with computers and laptop systems.

Responsibilities

• Perform donor screening procedures to determine donor eligibility.

• Perform whole blood collections and therapeutic phlebotomy procedures.

• Conduct blood collections at offsite blood drives and donor center locations.

• Obtain appropriate blood specimens from donors and patients.

• Monitor donors during and after collection procedures.

• Prepare and label blood components and laboratory samples accurately.

• Maintain complete donor records and computer data entry.

• Document donor deferrals and maintain quality-control standards.

• Assist with blood donor recruitment and community outreach activities.

• Perform daily inventory checks and replenish donor care supplies.

• Maintain clean, sanitary, and organized work areas.

• Follow hospital infection-control, safety, fire, and disaster procedures.

• Maintain confidentiality and accuracy of donor and patient information.

• Provide excellent customer service to donors, patients, staff, and community members.

• Perform additional duties and special assignments as requested.