Retail Sales Associate

Position Overview

Delivering an exceptional shopping experience that fosters customer loyalty and satisfaction. We strive to provide a welcoming and knowledgeable environment where every customer feels valued and empowered to make informed purchasing decisions.

Key Responsibilities

• Operate the Retail Pro point-of-sale (register) system
• Process sales, including cash & credit card transactions
• Restock inventory
• Provide camp information and directions to guests' questions
• Provide a friendly and enthusiastic environment with a genuine interest in our guests
• Reduce inventory shrinkage with diligent stock management and loss prevention strategies
• Model the Scout Oath and Law in daily interactions
• Maintain a clean, organized, inspected, neat, and safe work area
• Perform additional duties assigned by SBR leadership
• Abide by policies and procedures outlined in the SBR staff handbook

Qualifications

• Minimum age: 18+
• General computer skills
• Willing to become a registered Scouting America member (includes background screening)
• Comfortable using Microsoft Teams for daily work-related communication

Physical & Practical Requirements

• Ability to stand, walk, and hike up to 9 hours daily and ability to lift/move up to 40 pounds
• Complete the Annual Health and Medical Record, including height/weight guidelines
• Housing: 10'x12' platform tent in Staff Camp | Uniform: Summit Staff Uniform | Work Hours: 45-55

Desired Traits

• High emotional intelligence (such as self/social awareness and team dynamics)
• Positive and cheerful attitude with a strong customer-service focus
• Adaptability in a fast-paced environment with ability to learn/develop hard and soft skills
• Ability to connect with individuals from diverse age groups, maturity, and backgrounds