Agile Coach 6016-1

Name of position: Agile Coach 6016-1

Location: 2 Broadway - MTA Headquarters New York

Job description

The Agile Coach is responsible for coaching, mentoring, and guiding product teams, leaders, and stakeholders through Agile adoption and transformation initiatives across MTA-IT.

This role requires demonstrated experience enabling and supporting Agile and/or enterprise transformation efforts in large, complex environments.

It advances large-scale Agile Transformation efforts by promoting Agile principles, fostering cross-functional collaboration, and driving continuous improvement.

The Agile Coach partners with teams to enhance delivery practices, align outcomes with business objectives, and improve operational excellence.

Key responsibilities include coaching teams on Agile frameworks such as Scrum and Kanban; facilitating training sessions and workshops; implementing best practices and tools; and leveraging metrics to inform decision-making and improve performance.

This position operates in a consultative capacity without direct managerial responsibilities, focusing on influencing teams, enabling cultural change, and supporting enterprise-wide Agile maturity in alignment with the broader MTA-IT strategy.

Bachelor’s or a master’s degree in computer science, Information Technology, Engineering, or a related field

• Minimum 5 years of software development experience

• At least 10 years of Agile coaching experience

• Proven experience coaching for agile product transformations in large, complex environments

• Demonstrated hands-on experience leading enterprise-wide agile transformation initiatives

• Strong background in change management, organizational design, and driving cultural transformation at scale

• Certified Agile Coach (ICP-ACC, ICP-ATF), Certified Scrum Professional (CSP), SAFe Program Consultant (SPC), or equivalent credentials.