Cashier/Gift Shop Assistant- Part-time

Derby Dinner Playhouse is one of the region’s premier dinner theatres, offering guests an unforgettable combination of live theatre, dining, and entertainment. Derby Dinner Playhouse is seeking a personable, organized, and dependable Gift Shop Assistant to join our retail team. This part-time position offers 5–15 hours per week. The ideal candidate has retail experience, strong customer service skills, and basic computer knowledge. The Gift Shop is an important part of the Derby Dinner Playhouse guest experience. Our team helps theatre guests find unique gifts, souvenirs, and merchandise while maintaining an attractive and welcoming retail space. If you’re dependable, friendly, detail-oriented, and enjoy working with people, we’d love to hear from you! Schedule

Hours are flexible and may be scheduled Monday through Friday between 10:00 AM and 10:00 PM. The position may also include select Saturdays from approximately 6:30 AM–4:00 PM for Children’s Theatre performances. Employees will generally have two days off per week. The Gift Shop operates in conjunction with theatre performances and special events; some evening, weekend, and holiday availability is required.

Job Responsibilities

Responsibilities will include, but are not limited to:

• Help maintain a clean, organized, attractive, and fully stocked retail environment

• Provide friendly, professional customer service to theatre guests

• Operate the cash register and work as a cashier when needed

• Answer customer questions and assist guests with merchandise selections

• Process customer purchases accurately

• Assist with opening and closing duties

• Be able to balance funds and operate a POS system

• Perform other retail and Gift Shop duties as assigned

Qualifications & Skills

We’re looking for someone friendly, dependable, organized, and comfortable working with customers and as part of a team. 

Required:

• Previous retail or customer service experience

• Strong interpersonal and communication skills

• Personable and professional demeanor

• Basic computer skills

• Comfortable using a POS system and a cash register 

• Ability to learn and use retail and inventory systems

• Strong attention to detail

• Ability to work independently and follow directions

• Ability to work evenings, select Saturdays, holidays, and weekends in accordance with our performance schedule

This position requires regular movement and interaction with merchandise. Candidates must be comfortable:

• Standing for extended periods

• Walking while carrying merchandise

• Lifting and carrying items weighing approximately 25–30 pounds

• Bending, reaching, kneeling, and squatting

• Reading small print and merchandise labels

• Moving merchandise between storage and retail areas

Employee Benefits & Perks

Employees enjoy a variety of theatre and Gift Shop benefits, including:

• 2 complimentary tickets to each mainstage production
• Free meal and lunch/dinner break when working during a performance
• 20% employee discount on Gift Shop purchases
• Access to employee ticket discounts when offered
• Opportunity to work in a unique dinner theatre and entertainment environment