Medical Receptionist Medical Assistant

DMV Foot and Ankle, P.C. is a modern, patient-centered podiatry practice dedicated to providing compassionate and comprehensive care for all foot and ankle needs. We pride ourselves on offering a welcoming environment where patients feel valued and cared for. We are seeking a Receptionist/Medical Assistant to join our growing team and support both the front office and clinical sides of the practice.

Position Summary

This dual role is ideal for a professional who is organized, detail-oriented, and personable. The Receptionist/Medical Assistant will serve as the first point of contact for patients while also assisting with clinical duties to ensure smooth daily operations.

Key Responsibilities

Front Desk / Receptionist Duties

• Greet and check in patients with professionalism and warmth

• Schedule, confirm, and reschedule appointments using the EMR system

• Verify insurance information and process patient paperwork

• Collect co-pays, balances, and manage patient billing inquiries

• Maintain patient confidentiality in accordance with HIPAA guidelines

Clinical / Medical Assistant Duties

• Escort patients to exam rooms and prepare them for the physician

• Record patient history, vital signs, and reason for visit in EMR

• Assist the podiatrist during procedures as needed (e.g., setting up instruments, passing supplies)

• Perform basic clinical tasks such as dressing changes, suture removal, and patient education (as trained)

• Stock and organize exam rooms and supplies

• Maintain sterilization and infection control standards

Qualifications

• High school diploma or equivalent (required)

• Previous experience in a medical office setting preferred

• Medical Assistant certification a plus, but not required (willing to train the right candidate)

• Strong communication and customer service skills

• Ability to multitask and stay organized in a fast-paced environment