Customer Service Representative / Drayage
| Verified Pay check_circle | Provided by the employer$24 - $25 per hour |
|---|---|
| Hours | Full-time |
| Location | Oakland, CA Oakland, California open_in_new |
Compare Pay
Verified Pay check_circleProvided by the employer$17.77
$24.50
$31.79
About this job
Job Description
IMMEDIATE job opportunity for a driven individual who has a proven track record of performance and desire to work for a well-established organization. We are looking for an experienced Customer Service Representative/Drayage for one of the most comprehensive logistics companies serving the Import/Export community located in Oakland, CA.
Position: Full-Time | Temp-to-Hire
Schedule: Monday–Friday, 7:00 AM–3:30 PM
Seeking an experienced Drayage / Availability CSR to support daily drayage coordination, container availability, transportation scheduling, and customer communication.
Responsibilities
- Coordinate container pickups, deliveries, appointments, and availability.
- Communicate with carriers, drivers, customers, terminals, and warehouse teams.
- Track containers, LFDs, holds, appointments, and shipment status.
- Process DOs, EDI, BOLs, packing lists, and related documentation.
- Schedule inbound/outbound activity and provide timely updates.
- Utilize WMS/TMS, Excel, Outlook, and other operational systems.
Requirements
- 2+ years of experience in drayage, transportation, logistics, warehouse/3PL, or CSR.
- Experience with containerized freight and drayage carriers.
- Knowledge of terminals, appointments, container availability, and transportation scheduling.
- Experience with DOs, EDI, BOLs, and shipping documentation.
- Strong communication, organization, and follow-through.
- WMS/TMS experience preferred.
Ideal candidate: Hands-on, responsive, organized, and comfortable working in a fast-paced warehouse/transportation environment with minimal direction.
Compensation: $24 - $25hr
If qualified and interested in the position, please email your resume relating your skills, background, and experience to the job opening.
CitiStaff 1111 W. Town & Country Rd Ste 29, Orange, CA 92868
Our client is looking to hire the right candidate as soon as possible, time is of the essence.
We are an equal opportunity employer and value diversity in our workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
CitiStaff Solutions, Inc.
Your Privacy Choices