Aging Care Manager 3 (Bilingual - Spanish/English) (Local Government)

THE POSITION

Want to protect the elderly? If so, we have a job for you! Join a great group of dedicated, caring folks who help some of the most vulnerable of our citizens. The Bilingual Aging Care Manager 3 role with the Lehigh County Area Agency on Aging (AAA) offers a meaningful path to support older adults who need protection and guidance. This position allows you to make a real difference by helping individuals remain safe and independent. Apply today and join a team committed to serving a diverse community with care and respect.

DESCRIPTION OF WORK

This role focuses on safeguarding older adults who may be at risk and ensuring they receive vital support. As a Bilingual Aging Care Manager 3, you will perform the following duties:

• Protective Services: Provide protective services to consumers experiencing abuse, neglect, exploitation, or abandonment
• Case Investigation: Investigate referrals and maintain required legal timelines according to protective services standards
• Case Documentation: Prepare case histories, letters, reports, and maintain detailed case records
• Information Gathering: Obtain medical, psychological, and financial information needed to determine service eligibility
• Advisory Support: Offer casework guidance to consumers and families to resolve specific issues
• Interagency Coordination: Collaborate with courts, law enforcement, hospitals, and other agencies to meet consumer needs

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as an Aging Care Manager 2 or Aging Program Assessor; or
• One and one-half years of professional human services, law enforcement, or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; or
• An equivalent combination of experience and training which includes six months of professional human services, law enforcement, or nursing experience.

Other Requirements:

• This position requires the selected candidate to be able to read, write, and speak in Spanish. You may be contacted for a Spanish speaking proficiency evaluation conducted by the Bureau of Talent Acquisition, PA Office of Administration. If contacted, you must pass the speaking evaluation in order to be deemed eligible for this position. Your proficiency in reading and writing in Spanish must be demonstrated during the probationary period to achieve regular status in the position.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• This position falls under the provisions of the Older Adult Protective Services Act.
  • Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration