Administrative Assistant/Scheduler

We are looking for a detail-oriented Administrative Assistant/Scheduler to support patient scheduling operations. This Long-term Contract position focuses on coordinating appointments, assisting patients with scheduling needs, and maintaining accurate demographic information. The ideal candidate is organized, detail-oriented, and comfortable communicating with patients in a healthcare setting.

Responsibilities:
• Coordinate and arrange patient appointments while balancing provider availability and scheduling priorities.
• Reach out to patients by phone or other approved communication channels to confirm, adjust, or reschedule visits.
• Enter and update patient demographic details in scheduling systems with a high level of accuracy.
• Provide courteous assistance to patients who need help understanding appointment times, instructions, or next steps.
• Monitor daily calendars to help reduce scheduling conflicts and improve clinic workflow.
• Maintain organized scheduling records and ensure information is documented clearly for staff reference.• Previous experience in patient scheduling, medical scheduling, or administrative support within a healthcare environment.
• Ability to manage appointment calendars efficiently and handle multiple scheduling requests at once.
• Strong accuracy when entering and reviewing patient demographic information.
• Comfortable contacting patients professionally and providing clear service-oriented support.
• Effective verbal and written communication skills with a patient-focused approach.
• Strong organizational skills and attention to detail in a fast-paced setting.