Communications Assistant - Now Hiring

Beta Benefits Insurance Services, a local health and life agency specializing in Medicare education, is hiring a part-time Communication Assistant to help schedule client meetings.

What you'll do:
- Make outbound calls to Medicare-eligible clients to schedule educational meetings (in-office or via Zoom)
- Confirm and remind clients of upcoming scheduled appointments
- Log call outcomes and scheduling details accurately
- Direct any plan/benefits questions to our licensed team — this role is scheduling only; no plan discussion required

Details:
- Pay: $20.00/hour
- Hours: 15–20 hrs/week, flexible within 9:00 AM–5:00 PM, Monday–Friday
- Location: Hybrid — Fullerton office or remote (must be local to Fullerton for in-office days)
- Duration: Part-time position through December
- Equipment: Company phone provided

What we're looking for:
- A warm, patient, professional phone manner
- Comfortable speaking with senior/older adult clients
- Reliable, punctual, and able to work independently on remote days
- Basic computer skills for call logging
- Customer service, caregiving, or phone-based work experience a plus

Training on Medicare marketing compliance (CMS guidelines, do-not-call rules, call documentation) will be provided before you start making client calls — no prior Medicare/insurance experience required.

Local candidates in the Fullerton area only, please.

Required qualifications:

• Legally authorized to work in the United States
• 21+ years or older

Preferred qualifications:

• 5+ years of experience in the customer service industry
• At least high school diploma or equivalent or higher
• Able to work in an environment with fluctuating temperatures
• Able to work from home