Employment Specialist (Bi-lingual preferred in Portuguese/Khmer)

Position: Workforce Development / Employment Specialist

Reports to: Director of Employment and Workforce Initiatives

Hours: 40 hours per week

Location: Hybrid – Remote / Lowell

Triangle's Expectation of Employee:

• Adheres to Triangle Policy and Procedures
• Acts as a role model within and outside Triangle
• Maintains a positive and respectful attitude
• Communicates regularly with supervisor about Department matters
• Demonstrates flexible and efficient time management and ability to prioritize workload
• Consistently reports to work on time prepared to perform duties of position
• Meets Department productivity standards
• Performs duties as workload necessitates

Essential Duties and Responsibilities:

• Supports a diverse caseload of job seekers with needed career advancement support such as career planning, case management, job development and support with applications. Provides support to overcome other barriers to employment
• Supports caseload in obtaining vocational goals by
• finding employment: supporting with the job search, providing job development, supporting with resume and cover writing etc.
• maintaining employment: providing the support a client needs to keep their job whether by job coaching or regular check-ins
• providing or finding training opportunities needed to meet vocational goals
• helping to eliminate barriers to employment such as transportation, childcare, housing etc.: by helping clients to navigate systems and remain organized
• Creates an inviting and innovative job search environment, meeting regularly in person in the community or online platforms such as Zoom
• Assists individuals receiving services in obtaining competitive employment that is aligned with career goals
• Consistently connects with community employers in order to secure competitive jobs for clients
• Collaborates effectively with people with disabilities and their support teams (i.e., educators, parents, group homes, counselors, clinical professionals) to provide clear pathways to employment, or advance in existing careers
• Completes required service documentation and monthly reports
• Ensures appropriate communication with Workforce Development Department
• Communicates regularly with referring Career Counselors or state representative from MassAbility or to discuss individuals' progress and develop proactive plans to remove barriers to employment
• Provides follow-up support to individual clients once placed in a job
• Responsible for tracking and sharing all job leads
• Demonstrates a successful placement rate
• Other duties as assigned

Qualifications

• High school diploma or equivalent required
• Language skills highly preferred
• Experience in the field preferred
• Must have valid driver's License and an acceptable driving record
• First Aid and CPR or willingness to become certified
• Must clear state and federal background check

Language Skills

• Fluency in Khmer, Portuguese or Spanish are highly favorable
• Ability to verbally communicate, read, analyze, interpret, and write documents
• Ability to respond and navigate common inquiries or complaints from regulatory agencies, or family members

General Sign Off:

The employee is expected to adhere to all Triangle policies and to act as a role model in the adherence to Triangle policies. I have read and understand this explanation and job description.