Online Grocery Pick-Up Clerk
•Today
| Verified Pay check_circle | Provided by the employer$15.6 per hour |
|---|---|
| Hours | Part-time |
| Location | Milan, Michigan |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays $2.83 per hour more than the average pay for similar jobs in your area.
$11.14
$12.77
$15.60
About this job
Job Description
Job Description
Essential Job Functions:
- Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.
- In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.
- Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
- In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.
- E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.
- Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
- Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
- Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.
- Read and follow directions given in the note section.
- Ensure quality and freshness of all items chosen.
- Communicate with customers via a portable phone and respond to calls in a professional and timely manner.
- Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars.
- Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping..
- Process the orders through the point of sale (POS) system.
- Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock.
- Maintain organization and cleanliness of staging areas and equipment.
- Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor.
- Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair.
- Perform required opening and closing procedures.
- Assist in training new e-Commerce team members.
- Meet/exceed productivity standards.
- Ability to work cooperatively in high paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Must be able to perform the essential job functions of this position with or without reasonable accommodation.
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1297264801 Posted: 2026-10-19 Job Title: Online Grocery Pick Clerk
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