Bilingual Customer Service Representative (Spanish or Creole)
| Verified Pay check_circle | Provided by the employer$15 per hour |
|---|---|
| Hours | Full-time |
| Location | Orlando, FL Orlando, Florida open_in_new |
Compare Pay
Verified Pay check_circleProvided by the employer$15.00
$18.85
$29.16
About this job
Job Description
Position: Bilingual Customer Service
Industry: Elections Office
Assigned Work Location: Orlando, FL 32806
Pay Rate: $15/hr.
Hours: Monday-Friday from 8am-5pm, plus nights and weekends as needed (Note: Around 6 weeks of overtime hours around each election period)
Top Reasons You Want to Work as a Bilingual Customer Service for the Elections Office:
- Great team environment
- Medical Benefits
- Dental Insurance
- Vision Insurance
- Short Term Disability
- Life Insurance
Bilingual Customer Service Responsibilities:
- Provide excellent customer service to our external and internal customers
- Transfer calls as needed to the proper department to ensure a speedy resolution
- Answering incoming calls
- Assist voters with information on registering to vote, changing party affiliation
- Answer basic questions regarding the voting process
- Answer basic questions regarding eligibility
- Maintain a professional manner and customer-oriented attitude at all times
- Managing high pressure situations and rapidly changing priorities
- Performing other duties as assigned
What will you need as a Bilingual Customer Service?
- Must speak Haitian Creole
- High school diploma/possession of a GED certificate
- Minimum of one year’s customer service experience in a position with regular public contact and data entry responsibilities
- Ability to enter information into the voter registration system with accuracy and speed
- Excellent communication skills- both written and verbal
- Ability to exercise patience when addressing the internal and external customers
- Non-partisan in all work-related duties and roles
- Ability to organize and complete tasks with accuracy – strong attention to detail
- Must be able to work electronic equipment and possess the ability to quickly learn new technologies
- Extensive PC knowledge with the ability to quickly learn in-house programs
- High level problem-solving and critical thinking skills, especially in a fast-paced environment
- Experience with customer service practices – flexibility, patience and community engagement
- Must be able to sit for extended periods of time
The Smarter Choice in Staffing!
The StaffEx Difference:
StaffEx is a Florida Focused company servicing Central Florida: Brandon, Tampa, Lakeland, St. Pete, Oldsmar, Odessa, Orlando for over 13 years!
Our Staffing professionals are ASA Certified and experts in Ethical practices, Labor Laws both Federal and State, HR Compliance and Risk assessment
StaffEx offers a Robust Safety Readiness program to all employees which includes a Five point hazard evaluation, five interactive safety tutorials, monthly worksite inspection & review, Quarterly safety tool box meetings and accredited safety & compliance Directors
Our mission is to build close relationships with our candidates and clients to understand and help achieve their dreams.
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