Warehouse Customer Service Representative
| Verified Pay check_circle | Provided by the employer$19.5 per hour |
|---|---|
| Hours | Full-time |
| Location | Garland, Texas |
Compare Pay
Verified Pay check_circleProvided by the employer$13.25
$19.50
$25.57
About this job
Job Description
Luxor Staffing is hiring a Warehouse Customer Service Representative paying $19.50 per hour with 2nd shift. Weekly pay, possible overtime, incentive and bonus programs, optional direct deposit, benefits from day 1 on the job and much more!
Shift: Wed-Sat 10AM-6PM & Sun 6AM-2PM
Essential Duties & Responsibilities:
- Provide courteous and effective customer service by handling inquiries, complaints, orders, invoices, shipments, and inventory questions.
- Process customer orders, prepare required paperwork, and maintain accurate order and account records.
- Monitor product availability, stock reports, back orders, damages, shipping, and tracing information.
- Coordinate special and expedited shipments with Traffic and Operations while following up to ensure service standards are met.
- Verify invoices, communicate customer feedback to management, and serve as a liaison between customers, the warehouse, and office departments.
Skill/Experience/Education
- HS diploma or equivalent required
- Strong computer knowledge including MS Office applications
- Basic typing skills
- Familiarity with 10-key
- Shipping software systems including UPS and Federal Express
- Excellent oral and written communication skills
- Excellent customer service skills
Luxor Staffing offers a corporate staffing experience, yet we provide the hands-on service normally expected only from a small, locally-owned firm. Established in 1999, Luxor now has 25 offices in Texas, Ohio, Pennsylvania, Florida, Georgia, North Carolina and Tennessee. We are high-volume experts, specializing in staffing shifts of 300 or more employees, 24 hours a day, 7 days a week.
Our management team brings well over a century of combined staffing industry expertise to the table—you can be assured that whatever your needs, we have done it before and we do it the best. Luxor's leadership team stands on a legacy of delivering effective solutions. No matter what staffing obstacles you face, we offer the leverage you need to run and grow your business.