Patient Care Coordinator

Patient Care Coordinator

Location: Optum – 30 W 24th Street, New York, NY
Pay: $19.00 per hour
Schedule:
Monday–Thursday: 8:30 AM–5:00 PM
Friday: 8:00 AM–4:00 PM

Position Overview

We are seeking a dependable, professional, and patient-focused Patient Care Coordinator to support a fast-paced healthcare environment. This role is responsible for completing a variety of administrative and patient-facing tasks that contribute to the overall success of the organization and help ensure a positive patient experience.

The Patient Care Coordinator will support daily office operations, coordinate patient services, maintain accurate information, and work closely with clinical and administrative team members.

Key Responsibilities

• Obtain and update patient demographic and insurance information.
• Verify insurance coverage on the date of service.
• Obtain patient signatures for required forms and documents.
• Check patients in and out for appointments.
• Answer inbound calls and make outbound calls as needed.
• Schedule, reschedule, confirm, and coordinate patient appointments.
• Process referrals and complete follow-up scheduling with specialists.
• Maintain work queues, inboxes, and pending patient actions.
• File, fax, scan, and maintain patient medical records.
• Monitor fax queues and assign documents to the appropriate electronic patient chart.
• Collect and process patient information in accordance with payment security guidelines.
• Coordinate patient care through scheduling and tracking systems.
• Communicate professionally with patients, families, providers, and other healthcare professionals.
• Maintain compliance with HIPAA, OSHA, and company policies and procedures.
• Work collaboratively with the care team in a fast-paced environment.
• Cross-train and provide coverage at other locations as needed.
• Perform additional administrative and clerical duties as assigned.

Team Environment

The Patient Care Coordinator will work with a multidisciplinary team of approximately 21 team members, including providers, Medical Assistants, Registered Nurses, Licensed Practical Nurses, Patient Service Associates, and Echo Technicians.

The team works in a fast-paced and collaborative environment where strong interpersonal skills, professionalism, teamwork, and reliability are essential.

Required Qualifications

• Minimum of 2 years of healthcare experience
• Strong communication and customer service skills
• Ability to work efficiently in a fast-paced medical office
• Professional, mature, dependable, and responsible
• Strong organizational skills and attention to detail
• Ability to work effectively as part of a multidisciplinary team
• Ability to maintain patient confidentiality and follow HIPAA requirements

Preferred Qualifications

• Strong efficiency and time-management skills
• Excellent verbal and written communication
• Professional maturity and accountability
• Dependability and a strong work ethic
• Stable work history and demonstrated longevity in previous positions
• Experience supporting patient scheduling, registration, referrals, or medical office operations

License or Certification

No professional license or certification is required.

Dress Code

Business casual.

Interview Process

Interviews may be conducted in person or virtually.

Allmed is a National Staffing and Recruiting company offering short and long term staffing solutions.
We have been serving large Fortune 100 companies and providing career opportunities to job seekers for over 25 years. We specialize within the medical and healthcare industries offering temporary and permanent placement options. Our team takes the time to recognize, assess and listen to the goals of both our clients and employees. Our team is dedicated to providing the highest quality services and best qualified medical professionals throughout the United States. We stand by our promise and guarantee success and satisfaction between our clients and employees.