Patient Care Coordinator

Patient Care Coordinator

Location: On-Site
Schedule: 8:30 AM–5:00 PM
Dress Code: Business Casual
Interview: In Person – 2 Rounds
Experience: 2+ years of healthcare experience
License/Certification: Not Required

About the Role
We are seeking a Patient Care Coordinator to support daily healthcare operations and provide an excellent patient experience. This role is ideal for a reliable, mature, and efficient healthcare professional with strong communication skills who thrives in a fast-paced environment.

Key Responsibilities

• Check in and check out patients and confirm appointments.

• Collect and update patient demographics and insurance information.

• Perform insurance verification and obtain required patient signatures.

• Schedule appointments, referrals, and specialist follow-ups.

• Answer incoming and outgoing calls professionally and promptly.

• Maintain work queues and front-desk in-basket tasks.

• File, fax, scan, and maintain accurate medical records.

• Monitor fax servers and ensure documents are assigned to the appropriate electronic chart.

• Maintain patient confidentiality and comply with HIPAA, OSHA, and organizational policies.

• Collaborate with Providers, Medical Assistants, Nurses, PSA, Echo Technicians, and other team members.

• Crosstrain and provide coverage at other locations as needed.

Ideal Candidate

• 2+ years of healthcare experience

• Strong communication and interpersonal skills

• Efficient, organized, and detail-oriented

• Dependable and responsible with a professional approach

• Comfortable working in a fast-paced healthcare environment

• Demonstrated longevity and commitment in previous roles

• Ability to work effectively as part of a diverse healthcare team