Vendor Governance Coordinator

Who We Are

Joining The Facilities Group National means you’ll be delivering comprehensive facilities management with a “national reach, local touch” mindset. Our 47 regional support offices, hybrid workforce model, and proprietary JANIT platform empower teams to solve problems quickly, streamline work orders and billing, and ensure consistent quality at scale. You’ll make an impact across 20+ industries, from retail and healthcare to education, logistics, aviation, and commercial properties; supporting clean, safe, brand right environments at 30,000+ locations across North America. If you’re energized by a people first, data driven culture that listens, learns, and grows with its clients and teams, you’ll thrive here while helping us set the standard for client satisfaction in facilities management.

What You Will Be Doing

As a Vendor Governance Coordinator, you will play a critical role in supporting The Facilities Group's nationwide network of Independent Service Providers (ISPs) by ensuring vendors meet established onboarding, compliance, insurance, and contractual requirements. You will serve as a key liaison between vendors, operations teams, insurance brokers, and internal stakeholders, helping to maintain accurate records, reduce organizational risk, and drive operational efficiency. Through process management, compliance monitoring, reporting, and relationship coordination, you will help ensure our vendor network remains qualified, compliant, and prepared to deliver best-in-class service. This role is ideal for a highly organized professional who thrives in a fast-paced environment and enjoys balancing administrative, analytical, and relationship-focused responsibilities.

This position is in-office based out of our office in Tampa, FL.

Vendor Governance Coordinator Duties & Responsibilities

• Manage the end-to-end onboarding process for Independent Service Providers (ISPs), ensuring all required documentation, agreements, and supporting materials are received, reviewed, and properly maintained.
• Review contracts, agreements, and onboarding documentation for completeness, accuracy, and compliance with organizational standards.
• Coordinate and monitor vendor insurance compliance, ensuring coverage requirements are met and maintained across all TFG brands and subsidiaries.
• Serve as the primary point of contact for vendor compliance, insurance, and onboarding inquiries, providing timely support and resolution.
• Maintain accurate vendor records, certifications, insurance documentation, and contractual files within designated systems and databases.
• Partner with Operations, Vendor Relations, Client Success Teams, Brand Leadership, insurance brokers, and external stakeholders to facilitate vendor activation and ongoing compliance.
• Conduct routine audits of vendor documentation to identify gaps, inaccuracies, expired documents, or compliance concerns.
• Monitor compliance deadlines and proactively communicate renewal requirements related to insurance certificates, agreements, and vendor credentials.
• Track vendor onboarding metrics and compliance performance to support organizational reporting and risk management initiatives.
• Prepare and distribute reports related to onboarding activity, compliance status, insurance coverage, documentation deficiencies, and vendor performance trends.
• Manage multiple projects, priorities, and deadlines while maintaining a high level of accuracy and attention to detail.
• Support special projects, compliance initiatives, and other related duties as assigned.

Requirements & Qualifications

• Associate's or Bachelor's degree in Business Administration, Operations, Risk Management, Legal Studies, Supply Chain, or a related field preferred; equivalent work experience may be considered.
• Minimum of 2-3 years of experience in vendor management, compliance, contract administration, onboarding, insurance verification, risk management, or a related administrative field preferred.
• Knowledge of vendor onboarding, third-party risk management, insurance compliance, or facilities services operations is highly preferred.
• Experience reviewing contracts, vendor agreements, insurance certificates, or compliance documentation is highly preferred.
• Strong understanding of administrative processes, records management, and document control practices.
• Advanced proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
• Experience working within CRM, vendor management, contract management, compliance, or workflow systems preferred.
• Strong analytical and problem-solving skills with the ability to identify issues, evaluate risks, and recommend solutions.
• Exceptional attention to detail and accuracy when reviewing documentation and maintaining records.
• Ability to manage multiple priorities, deadlines, and competing business demands in a fast-paced environment.
• Excellent written and verbal communication skills with the ability to communicate professionally with vendors, internal stakeholders, and external partners.
• Strong customer service and relationship management skills.
• Demonstrated organizational and project coordination abilities.
• Ability to work independently while collaborating effectively with cross-functional teams.
• High level of integrity, accountability, and professionalism when handling confidential and sensitive information.
• Adaptable and resilient with the ability to navigate changing priorities and evolving business needs.
• Bilingual English/Spanish skills are a plus.
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Vendor Governance Coordinator Benefits:

• Health Insurance
• Vision/ Dental Insurance
• Life Insurance
• 401(k) matching
• PTO
• Paid Holidays

**The Facilities Group and its Subsidiaries are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it’s about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.

**Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of The Facilities Group to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The Facilities Group also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the HR Business Services Center 813-425-1985. 

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