Sales and Catering Coordinator

Preferred Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or related discipline.
• Experience working in a hotel, conference center, or large-scale event venue.
• Knowledge of catering menus, food and beverage operations, and event planning best practices.
• Familiarity with event management software such as Delphi, Caterease, or Ungerboeck.
• Demonstrated ability to manage multiple projects and deadlines in a fast-paced environment.

Minimum Requirements

• High school diploma or equivalent.
• 1–2 years of hospitality, sales, catering, or administrative experience preferred.
• Proficiency in Microsoft Office.
• Strong organizational and communication skills.
• Attention to detail and ability to manage multiple tasks.
• Hotel experience is a plus but not required.

Key Responsibilities

• Provide administrative support to the Sales team.
• Respond to incoming sales and catering inquiries and route them to the appropriate manager.
• Distribute internal sales and event documents to the appropriate hotel departments, including contracts, Banquet Event Orders (BEOs), group resumes, and related information.
• Maintain organized and accurate sales and catering files and records.
• Assist with data entry and updates in Opera and other sales/event management systems.
• Coordinate event details for internal hotel events only.
• Communicate updates and important information between Sales and hotel departments.
• Assist the Sales team with general correspondence, reports, document preparation, and other administrative needs.
• Help ensure departments receive accurate and timely information for upcoming groups and events.

Key Skills

• Organization and attention to detail.
• Professional written and verbal communication.
• Customer service.
• Microsoft Office.
• Opera or similar hotel systems preferred.
• Ability to prioritize and follow through on assigned tasks.
• Ability to work effectively with multiple hotel departments.