Onsite Account Manager - Hospitality & Staffing

Job Description

Onsite Account Manager – Hospitality & Staffing

Location: Lincoln, Nebraska
Annual Salary: $55,000
Car Allowance: $5,000 annually
Additional Compensation: Bonus and commission opportunities

Are you ready to take the next step in your career? We are seeking an experienced Onsite Account Manager to oversee daily staffing operations, manage client relationships, and support employees at an assigned hospitality account in Lincoln, Nebraska.

Key Responsibilities

• Serve as the primary point of contact between the client, employees, and internal operations team.
• Manage daily staffing needs, employee schedules, attendance, call-offs, and shift coverage.
• Recruit, interview, onboard, and support employees based on the client’s workforce needs.
• Conduct regular onsite check-ins and address employee or client concerns promptly.
• Build a strong relationship with the client and ensure a high level of customer satisfaction.
• Monitor employee performance, retention, productivity, and compliance.
• Verify timekeeping information and assist with payroll coordination.
• Identify opportunities to grow the account and increase workforce participation.
• Ensure compliance with company policies, client requirements, and applicable employment regulations.
• Prepare regular staffing, attendance, and operational reports.

Qualifications

• Experience in staffing, hospitality, account management, recruiting, or workforce operations.
• Previous supervisory or team leadership experience preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfortable working directly with clients and employees.
• Reliable transportation required.
• Bilingual English/Spanish is a plus.
• Must be authorized to work in the United States and successfully complete E-Verify requirements.

Compensation and Benefits

• $55,000 annual salary
• $5,000 annual car allowance
• Bonus and commission opportunities
• Health benefits
• Paid time off
• Company-provided phone and laptop

Join our team and play an important role in strengthening client relationships, supporting employees, and ensuring successful onsite staffing operations in the Lincoln market.

Job Type: Full-time

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Language:

• English (Required)
• Spanish (Required)

Founded in August of 2005 in Gulfport, MS in an effort to aid with the clean-up and reconstruction efforts along the US Gulf Coast after being hit by Hurricane Katrina. Shortly thereafter, Staff Pro began filling vacant positions primarily in hotels and casinos left by the exodus of the local population. With a commitment towards service and relationship building, Staff Pro grew organically as new accounts were obtained by word of mouth. Today, we pride ourselves in servicing over 400 customers and employing more than 3000 talented individuals nationwide.

Staff Pro’s niche within the broader U.S. staffing industry is the offering of employee services to management companies of hotels, resorts, and casinos, although, in an attempt to safeguard our employees from the pandemic’s impact on the hospitality sector, we have successfully penetrated other industries, transforming into a company that is more agile and expansive.

Today, Staff Pro delivers comprehensive staffing, outsourcing, sanitization and facility support services in multiple industries throughout the United States.