The key responsibilities of a Sr. Solutions Engineer focus on data analysis, the development and customization of analytical tools for land and providing customer support for all assigned software applications. The Sr. Solutions Engineer must work closely with the development and land teams to ensure specifications for software are implemented accurately and presented to end users articulately.

Essential Functions and Principal Accountabilities:

Data analysis
Customer Support
Analyzing day-to-day production issues and identifying short term/long term fixes
Tracking and appropriately escalating production issues
Testing and supporting the deployment of applications
Supporting application releases and changing management functions
Preparing and maintaining comprehensive administrator documentation
Support and develop proprietary software applications
Support and upgrade 3rd party products used by land
Identifying, documenting, and reporting software bugs/functionality issues to vendors and monitoring them for corrective action
Creating specifications for new or existing products
Creating/using SQL for data analysis, QA testing, issue resolution and reporting
Interfacing between business users, tech support, IT project managers and software vendors, including training and workshop facilitation
Utilize AI-powered tools to support and accelerate research, data analysis, system design, SQL scripting, and technical documentation, staying current with emerging AI capabilities relevant to land and information systems.
Act as a Team Leader by coordinating with Users, Developers and various other groups.
Organize a project in its entirety and articulate the project as a logical sequence of executable tasks.
Provide strategic planning that meets corporate goals and objectives.

JOB REQUIREMENTS

Bachelor's degree in Business, Computer Science, or Information Systems preferred
5 plus years' experience in land support or Information Systems
Familiarity with the Oil & Gas industry a must
Excellent team leadership/project management skills
Strong analytical abilities
Ability to Gather and document business requirements, develop system specification documents, and design workflow charts and process maps
Experience with QC/QA software testing procedures
Strong experience of query/reporting tools such as TOAD, Crystal Reports/Business Objects, SQL, Spotfire, Python
Working knowledge of Microsoft products: Word/Excel/Access/PowerPoint/Visio/Project
Working knowledge of relational databases-Oracle, SQL Server
Experience with Oil & Gas Land, Accounting and/or Financial Reporting, Python, Elasticsearch, and/or MEMSQL a plus
Minimal travel including International

Position will be filled at a level commensurate with experience.

EOG Resources is an Equal Opportunity Employer, including Veterans and Disabled.

Sr. Solutions Engineer

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