Candidate Experience Hiring Specialist

Overview

Looking to enhance the candidate experience?  Provide one-on-one communication to navigate them through the hiring process and be their candidate ambassador from offer to start date.

PT hours - 3 days a week 8 hours a day

Must be within a communtable distance to Louisville, KY

Responsibilities

• Be the source of constant contact and communication with all post-offer pending candidates.
• Organize and streamline the onboarding process, ensuring a pleasant candidate experience.
• Train and partner with facility leadership on processes and initiatives to improve new Stakeholder experience.
• Daily communication by phone, email, and text with all post-offer pending candidates in onboarding status, detailing the steps towards hire, to include references, start date confirmations, orientation details.
• Daily communication by phone, email, and text with all candidates advising on progress or delays towards hire.
• Daily communication by phone, email, and text with all candidates once clear for hire to validate start date changes and providing details on Orientation.
• Partner with regional team as needed to communicate challenges and issues; proactively identify solutions to help improve performance and/or processes.
• Identify and participate in process improvement initiatives that improve the candidate experience, enhance workflow, and/or improve the work environment.

Qualifications

• High school diploma or GED required or equivalent related healthcare work experience.
• Flexible hours may be required.
• Effective verbal and written English communication skills.
• Demonstrated intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
• Highest level of professionalism with the ability to maintain confidentiality.
• Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
• Customer service oriented with the ability to work well under pressure.
• Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.