Office representative

Office Representative/Insurance Professional (Entry-Level / Office Professional)

Location: Lewistown, Montana

Job Type: Full-Time

Salary: Entry Level with some office experience and no insurance experience $16.50-$18.50/hour.

** Starting wage will be higher for licensed insurance professional with experience.

Benefits: Paid Training, Professional Development, Ongoing Industry Education, Competitive Benefit Package including paid vacation and major holidays, health insurance, and retirement program.

About Us & The Opportunity

A local insurance company is looking to hire an office representative. This is an opportunity for a long-term, challenging, and rewarding career for the right individual. We are willing to fully educate and invest in candidates who bring a strong work ethic, great communication, and a passion for learning!

What You’ll Do

• Policy Information: Set up new file information including required reports. Assist policyholders both in person and via phone/emails. Process insurance requests accurately and timely.
• Daily Bank Deposit: Attention for detail for entering payment information and maintaining records.
• Insurance Policy Processing: Process insurance requests accurately and timely.
• Customer Communication: Provide customer service-oriented support via phone and written correspondence with clients, policyholders, and team members.
• File Management: Maintain highly organized digital files and records with exceptional neatness and accuracy.
• Ongoing Learning: Participate in paid ongoing education and occasionally attend out-of-town industry classes to expand your insurance knowledge and advance your career.
• Other miscellaneous office duties may be required in addition to shared light office cleaning.

What We Offer

• Paid Training & Education: No prior insurance experience is required—we are willing to train and pay for your industry education.
• Career Growth: Clear long-term advancement potential within a stable, reputable local business.
• Supportive Environment: A team-oriented culture that values self-motivation, leadership qualities, and personal development.

Qualifications & Requirements

• Technical Skills: Proficient in Microsoft Word and Microsoft Excel with strong overall computer skills.
• Communication: Exceptional written and verbal communication skills with a customer-service mindset.
• Personal Attributes: Highly reliable, responsible, neat, organized, and detail-oriented.
• Work Style: Ability to work well independently as well as collaboratively within a team. Leadership potential is a major plus!
• Flexibility: Willingness to learn quickly and occasionally travel out of town for required training/classes.

Fergus Farm Mutual is a local insurance company providing insurance for Montanans since 1908 in beautiful Lewistown, Montana.