Front Office- Western Colorado Physicians Group

✨ Why Join Primary Care Partners? We Take Care of You While You Care for Others! ✨

At Primary Care Partners, we believe that taking care of our team is just as important as taking care of our patients. That’s why we offer:

Base pay            $16.25-$19.25

Benefits              $7-8

1. Robust Benefit coverage includes outstanding retirement including annual 401k contribution and profit sharing, 100% coverage for Health insurance, life, disability and multiple other benefits incl. Dental, vision, critical illness and injury coverage, long term care, pet insurance etc.

                                                                Front Office 

                                                                                                 Front Office

Job Summary:

To answer all incoming calls, make appointments appropriately for patients, greet and check in patients, check all patients out, collect payments and co-payments. Set up follow-up appointments and monitor doctor schedule, to provide patients with the best customer service as possible and to maintain a pleasant working environment for all staff

Duties/Responsibilities:

Phones/Cashier/Greeter/Dismissal All at one seat- Primary

• Answer phones (primary) and handle calls appropriately
• Schedule and cancel appointments appropriately
• Check patients in and out and print clinical summary
• Enter legal document papers
• Enter deceased patients
• Enter and delete recalls
• Add new patient accounts
• Send outgoing faxes.
• Collect co-pays, payments or past due amounts
• Check Medicaid eligibility and RMHP eligibility.
• Collect Choice forms for RMHP and Prime mcd and documents as needed.
• Gather and enter correct demographics.
• Check patients out and print clinical summary.
• Help problem solve patient issues
• Enter no shows, cancellations, and reschedules.

Experience:

Must have phone skills and pleasant phone voice; customer service oriented; some computer skills, be able to multi-task; perform well under pressure; able to work at a fast pace

Education Requirements:

High School Diploma

Formally established in 1998, PCP is made up of 9 physician-owned practices partnering together to offer a team approach to healthcare. Our highly-trained providers are deeply embedded in the community and serve over 55,000 patients throughout western Colorado and eastern Utah.
We offer family medicine, physical and occupational therapy, pediatric care, diagnostics and mammography, nutrition therapy and diabetes education, care coordination, and after-hours care. Primary Care Partners is dedicated to providing high-quality, evidence-based patient care.