Administrative Assistant

We are looking for a dependable Administrative Assistant to support a busy property management office in Oxford, Ohio. This Long-term Contract opportunity is ideal for someone who enjoys working with people, stays organized in a fast-paced setting, and communicates professionally with tenants, contractors, and property owners. The role offers a steady Monday through Friday schedule and may lead to a longer-term opportunity for the right individual.

Responsibilities:
• Provide day-to-day administrative support for a property management team, ensuring office operations run smoothly and efficiently.
• Communicate with tenants, vendors, contractors, and property owners by phone, email, and in person to address questions and route concerns appropriately.
• Enter, update, and maintain records accurately, including correspondence, service requests, and general office documentation.
• Assist with filing, copying, and other clerical tasks to keep materials organized and accessible.
• Handle a high volume of inquiries during peak periods while maintaining a courteous, patient, and service-oriented approach.
• Support complaint intake and follow-up by documenting issues clearly and helping direct them to the appropriate team members.
• Use office software and email tools to manage daily communications and administrative workflows.
• Contribute to property management activities as needed, including work within AppFolio when applicable.• Basic computer proficiency and comfort using standard office programs, email, and data entry systems.
• Previous experience in an administrative, clerical, or office support position.
• Strong customer service skills with the ability to remain attentive and patient in frequent interactions with others.
• Clear verbal and written communication skills suited to working with tenants, contractors, and property owners.
• Ability to manage multiple tasks effectively in a busy, high-volume environment.
• Solid organizational skills with attention to detail in recordkeeping, filing, and document handling.
• Property management experience is helpful but not required.
• Familiarity with AppFolio is an advantage.