Project Specialist I

Job Summary:

The Project Specialist I supports the development and delivery of commercial and residential telecommunications plans. This role focuses on producing accurate project documentation, maintaining organized records, and completing assigned tasks within established workflows. The Project Specialist I contributes to high-quality project execution by following standards, communicating effectively, and asking clarifying questions to ensure work accuracy.

Core Responsibilities:

Plan Creation & Technical Work

• Develop commercial and residential telecommunications plans using AutoCAD or comparable drafting software.

• Build complete plans for individual areas or larger project zones independently or as part of a team.

• Update existing plans based on feedback, standard revisions, design changes, or corrective actions.

Documentation & Administrative Support

• Prepare, complete, and file required paperwork to support active construction and engineering projects.

• Maintain thorough and organized project records for accuracy and compliance.

• Follow established workflows for plan submissions, revisions, and file management.

Collaboration & Workflow

• Communicate clearly and professionally with peers, trainers, leadership, and clients.

• Work within assigned processes and report any concerns, inconsistencies, or improvement opportunities to Supervisors or Managers.

• Craft commercial and residential telecommunication plans using programs such as AutoCAD or related software.

• Preparing and filing the necessary paperwork to aid in the construction of projects.

• Working independently or in teams to build complete plans for larger areas.

• Maintaining project records.

• Updating plans based on feedback, standard changes, or revisions.

Critical Thinking:

• Focus: Follows directions, uses pre-defined templates, and applies standard protocols.

• Problem-Solving: Identifies issues, but escalates them to higher-level team members.

• Judgment: Limited; typically requires review and approval from leads or supervisors.

• Example: Updating project schedules based on clear instructions or data provided by others.

Required Skills and Experience:

• Required Skills & Experience: 

• Strong computer proficiency.

• High attention to detail and accuracy.

• Effective time management and ability to meet deadlines.

• Ability to multitask across multiple projects or priorities.

• Strong interpersonal and communication skills.

Performance Expectations:

1. Focus

• Completes assigned projects using established or provided workflows.

• Adheres to company processes and standards consistently.

2. Critical Thinking

• Identifies inaccuracies, process concerns, or workflow inefficiencies and reports them to Supervisors or Managers.

• Seeks clarification when needed to ensure task accuracy.

3. Performance

• Completes all assigned tasks within the expected timeline.

• Manages workload responsibly and maintains productivity throughout the workday.

4. Quality

• Maintains a quality error or discrepancy rate of less than 10% of total work.

• Asks frequent, relevant questions to achieve near-perfect accuracy within the provided scope of work.

• Ensures plans and documents meet Luck Grove Telecom standards before submission.

5. Professionalism

• Maintains a positive, respectful attitude.

• Communicates clearly with peers, trainers, leadership, and clients.

• Follows company policies, guidelines, and professional standards.