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Estimated Pay info$18 per hour
Hours Full-time
Location Davenport, Iowa

About this job

Job Description

Job Description
My Next Career Path Staffing - With over 20 years’ experience in Technology Staffing, MNCP Staffing matches candidates to the culture of an organization as well as required skill sets.
 
Schedule: Hours 8:00 AM – 4:30 PM with ½ hour lunch
 
Job Summary
We are seeking a detail-oriented and analytical Utility Revenue Specialist to support accurate and timely utility billing by identifying, investigating, and resolving billing discrepancies. This role is critical to maintaining customer satisfaction and ensuring compliance with internal policies and regulatory standards.
Key Responsibilities
  1. Investigate and resolve billing errors utilizing the customer information system (CSS).
  2. Process billing corrections and adjustments in compliance with company procedures and audit standards.
  3. Interpret and apply utility tariffs, billing policies, and regulatory practices.
  4. Research client billing issues as directed.
  5. Maintain detailed records of billing activities using Excel spreadsheets.
  6. Contribute to process documentation and suggest updates to billing procedures for operational efficiency.
  7. Support various ad-hoc billing projects as needed.
Qualifications
  1. High school diploma or equivalent required; bachelor’s degree in business or related field preferred.
  2. Proficient with the MS Office Suite including Outlook, Word, and Excel.
  3. Strong analytical and organizational skills with high attention to detail.
  4. Ability to manage deadlines effectively in a fast-paced environment

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Posting ID: 1298057420 Posted: 2026-10-02 Job Title: Customer Service Admin
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Customer Service Admin