Administrative Records Specialist

We are looking for a detail-oriented Administrative Records Specialist to support tenant services operations in Buffalo, New York. This Long-term Contract position is ideal for someone who is highly organized, comfortable handling confidential information, and confident managing a range of administrative and front-desk support tasks. The person in this role will help maintain accurate records, respond to incoming inquiries, and provide dependable office support while following privacy and compliance standards.

Responsibilities:
• Maintain, update, and organize administrative records with a high level of accuracy and attention to detail.
• Receive inbound calls, respond to routine inquiries, and direct questions to the appropriate staff members when needed.
• Perform front-desk and receptionist support duties to ensure smooth daily office operations.
• Enter, review, and verify data in internal systems while helping keep information current and complete.
• Handle sensitive tenant-related documentation in accordance with confidentiality requirements and established privacy standards.
• Provide general administrative support to the tenant services team, including document preparation, filing, and record retrieval.
• Assist with office workflow coordination by monitoring requests, tracking paperwork, and following up on outstanding items.• Experience in administrative support, office coordination, or a similar records-focused position.
• Ability to manage confidential information with discretion and care.
• Strong data entry skills with consistent accuracy and attention to detail.
• Comfortable answering inbound calls and providing courteous, detail-focused customer service.
• Proficiency with general office tasks such as filing, document handling, and record maintenance.
• Successful completion of a required screening process and authorization to access sensitive tenant information.
• Strong organizational skills and the ability to handle multiple priorities in a fast-paced office setting.