Night Audit for Hampton Inn at Blast Off Bay

About the Role:
Join our dynamic team at Blast Off Bay as a Night Audit for Hampton Inn, where you'll play a crucial role in ensuring our guests have a seamless experience. This position is perfect for detail-oriented individuals who thrive in a fast-paced environment and are passionate about hospitality.

Responsibilities:

• Perform nightly audits of hotel transactions and ensure accuracy in financial reporting.
• Check guests in and out efficiently while providing exceptional customer service.
• Monitor hotel security and safety protocols throughout the night.
• Prepare and distribute daily financial reports to management.
• Assist guests with inquiries and resolve any issues that may arise during the night shift.
• Maintain cleanliness and organization of the front desk and lobby area.
• Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
• Utilize hotel management software to manage reservations and billing processes.

Requirements:

• Previous experience in hotel front desk or night audit roles preferred.
• Strong attention to detail and excellent organizational skills.
• Proficient in hotel management software and basic accounting principles.
• Excellent communication and interpersonal skills.
• Ability to work independently and handle multiple tasks efficiently.
• Flexibility to work overnight shifts, including weekends and holidays.
• High school diploma or equivalent; relevant certifications are a plus.
• Positive attitude and a commitment to providing outstanding guest service.