Crisis Counselor

The Crisis Counselor serves as the clinician on the Mobile Crisis Response Team (MCR-T), partnering with a Peer Support Specialist to provide rapid, community-based behavioral health and substance use crisis intervention services.

Essential Duties and Responsibilities:

• Respond to requests in the community for rapid behavioral health/substance use crisis support within the designated coverage area.
• Provide trauma-informed crisis counseling and intervention services.
• Utilize standardized screening and clinical assessment tools to determine level of risk and appropriate interventions.
• Utilize evidence-based de-escalation techniques to stabilize individuals experiencing acute behavioral health symptoms.
• Support individuals and families in identifying immediate needs, coping strategies, and available supports.

• Complete accurate and timely documentation of all services provided and contacts made.
• Collaborate with clients, families, support systems, and community partners to determine appropriate next steps and ongoing treatment needs.
• Participate in a rotating on-call schedule to ensure 24-hour, 7-day-per-week crisis coverage (Receive additional compensation for on-call coverage and call-out responses in accordance with agency policy).
• Participate in clinical supervision, staff meetings, training, and quality improvement activities.
• Maintain required certifications, licensure, and continuing education requirements.

***Perform other duties and responsibilities as assigned. .

Qualifications

• Bachelor?s degree or higher in Social Work, Psychology, Counseling, Family Therapy, or related Human Service field.
• Bachelor?s Degree in like field with 2+ years? experience in a Behavioral Health setting
• High School Diploma AND 5 years? experience in a clinical role in a Behavioral Health setting
• Prior experience in crisis intervention preferred.

Knowledge, Skills, and Abilities

• Knowledge of behavioral health and substance use disorders.
• Ability to assess risk and respond effectively in crisis situations.
• Strong verbal and written communication skills.
• Ability to remain calm and effective during high-stress situations.
• Ability to establish rapport with individuals and families experiencing crisis.
• Ability to work independently and as part of a multidisciplinary team.
• Proficiency with electronic health records and documentation systems.

Benefits

• Competitive pay based on qualifications, experience, and credentials (starting at $22.00 per hour).
• Generous full-time benefits package including:
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Long-Term Disability Insurance
  • 401(k) Retirement Plan
  • Paid Time Off (PTO)
  • Paid Holidays
• Agency-paid benefit contribution of approximately 90%.
• Additional compensation for after-hours on-call coverage and call-out responses.
• Shift differential opportunities.
• Ongoing training and professional development opportunities.
• Opportunity to make a meaningful impact within the community through crisis intervention and recovery-oriented services.