Customer Service - Now Hiring

Our client, a leading organization in the healthcare industry, is seeking a Customer Service representative to join their team. As a Customer Service professional, you will be part of the Customer Support Department supporting inbound call operations. The ideal candidate will demonstrate excellent communication skills, professionalism, and a customer-focused attitude, which will align successfully in the organization.

Job Title: Customer Service

Location: Waynesville, NC

Pay Range: $19

Shift: Days (03:00-05:00)

What's the Job?

• Handle inbound calls from customers, providing accurate information and assistance.
• Respond to customer inquiries with professionalism and courtesy, ensuring a positive experience.
• Field caller complaints and escalate issues appropriately to supervisors.
• Respond to sample accountability emails within 24 hours of receipt.
• Maintain attendance and on-phone performance percentages of 90% or better, adhering to all policies and regulations.

What's Needed?

• High School diploma or equivalent; some college coursework preferred.
• 3-5 years of customer service experience within an inbound call center environment.
• Above-average computer skills and familiarity with call center software.
• Exceptional written and verbal communication skills.
• Ability to display professionalism, empathy, and a willingness to assist customers effectively.

What's in it for me?

• Opportunity to work in a dynamic and supportive environment.
• Potential for career growth within the organization.
• Engage in meaningful work that makes a difference in people's lives.
• Gain valuable experience in a fast-paced customer service setting.
• Be part of a team that values diversity and inclusion.

Upon completion of waiting period, associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.